Terms of Service, Refunds & Returns

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Terms of Service, Refunds & Returns *

Effective Date: 1/12/2020

Last Updated: 6/10/2025

Welcome to Bodega Foods, your trusted source for imported and specialty food products. These Terms of Service ("Terms") govern your use of our website and in-store services. By accessing or purchasing from Bodega Foods, you agree to comply with these Terms and all applicable Irish and EU laws.

1. About Us

Bodega Foods is a food import and retail business operating both online and in-store in Ireland. We offer a curated selection of international food products, available for purchase via our website and physical store.

Business Address: 2 B Deanrock Industrial Estate Togher, Cork, Ireland T12 KR9F

Email: hello@bodegafoods.ie]

Phone: 086 440 0732

2. Eligibility

To use our services or make purchases, you must be at least 18 years old or have parental/guardian consent. By using our services, you confirm that you meet this requirement.

3. Product Information and Availability

- All products are subject to availability and may be withdrawn or substituted without notice.

- We strive to ensure product descriptions, images, and pricing are accurate. However, minor variations may occur.

- All food products comply with Irish food safety and labelling regulations.

4. Pricing and Payment

- Prices are listed in Euro (€) and include VAT where applicable.

- Payment methods include major credit/debit cards, via Stripel, and other secure options.

- Full payment is required before order dispatch or in-store collection.

5. Shipping, Delivery & Click-and-Collect

- We offer nationwide delivery and local click-and-collect options.

- Delivery times vary based on location and product availability.

- Orders are typically dispatched within 1–3 business days.

- You will receive confirmation and tracking details via email.

6. Returns, Refunds & Cancellations

In accordance with the Consumer Rights Act 2022:

- Perishable goods (e.g. fresh food) are non-returnable unless faulty or damaged.

- Non-perishable goods may be returned within 14 days of receipt, provided they are unopened and in original condition.

- Refunds are processed within 7 business days after inspection.

- You may cancel an online order before dispatch by contacting us directly.

7. Consumer Rights

As a consumer in Ireland, you are protected under the Consumer Rights Act 2022 and relevant EU directives. This includes:

- The right to clear product information.

- The right to cancel within 14 days for eligible products.

- The right to redress for faulty or misrepresented goods.

8. Use of Website

- You agree not to misuse our website or engage in fraudulent activity.

- All content, including images and text, is owned by Bodega Foods and may not be reused without permission.

- We reserve the right to suspend or terminate access for violations.

9. Data Protection & Privacy

We comply with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your personal data.

10. Liability

Bodega Foods is not liable for indirect or consequential damages arising from the use of our products or services. Our liability is limited to the value of the goods purchased.

11. Governing Law

These Terms are governed by the laws of Ireland and the European Union. Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.

12. Changes to Terms

We may update these Terms from time to time. Changes will be posted on our website with the updated effective date. Continued use of our services constitutes acceptance of the revised Terms.

13. Contact Us

If you have any questions or concerns, please contact:

Bodega Foods

hello@bodegafoods.ie

086 440 0732